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Write a one (1) page paper in which you: Explain how you will address Jim’s recent performance issues. Suggest both constructive and positive feedback designed so that Jim will leave motivated to do his best. Format your assignment according to the following formatting requirements: Typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides. Include a cover page containing the title of the assignment, your name, your professor’s name, the course title, and the date. The cover page is not included in the required page length.

Write a six to seven (6-7) pages paper in which you: Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training). Justify why you selected the training method that you did. Propose two (2) ways to motivate an employee who has no interest in attending a training class. Develop a survey to collect feedback from the employees who attend the training. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Using the South University Online Library or the Internet, research about interactive sociotechnical analysis (ISTA) and the five different types of sociotechnical issues. Based on your research, create a 6- to 8-slide Microsoft PowerPoint presentation that includes the following: An introduction and explanation of human factors and sociotechnical issues in medical informatics An overview of the ISTA model Key features of the ISTA model Descriptions of the five types of sociotechnical interactions Unintended consequences for each type of sociotechnical interaction An in-depth description of any one of the five types of sociotechnical interaction factors from the ISTA model, including a rationale as to why the selected issue is important A hypothetical example of a medical informatics issue at play for the sociotechnical issue you selected A summary statement relevant to ISTA emphasizing on unintended consequences Support your presentation with appropriate research, reasoning, and examples. Cite any sources in APA format.