Quality Assurance and Audit

Classroom Assignment – 2
Please note: This assessment in report form will constitute 30% of your assessment marks for this topic.
Assignment 2:
Refer to the Self-Assessment form on Quality Assurance and Audit, Chapter 1 Slide no. 11, Category4 Measurement, Analysis and Knowledge Management.
For each of the points from 4a to 4f, if you have marked Strongly Agree / Agree discuss the existing process within your organization to explain how it is done.
e.g. for 4a Discuss how exactly is the quality of your work measured. Write down the Key Performance Indicators used.
If you have marked Neither Agree nor disagree / Disagree / Strongly Disagree, suggest how the same could be achieved.
e.g. for 4a Discuss how exactly you think the quality of your work can be measured. Write down the Key Performance Indicators which you can use.
This needs to be done for all points from 4a to 4f.

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