You are a lab manager and you have been informed that the complete blood count (CBCs) results of 7 patients have been reported prior to finalizing the quality control results (pertaining to those patient results). You review the case and prepare to analyze the nonconformance event (NCE).
Post your responses to each of the following:
- What defines this event as a nonconformanceevent (NCE)? Please explain your answer.
- Perform a root cause analysison the above NCE. Describe at least 2-3 root causes for your NCE in your answer.
- Outline your corrective action plan. List 2-3 possible actions that will prevent your NCE from occurring in the future.