Question #1:

When should a manager rely on natural consequences or use sanctions and penalties in addressing employee behavior?

Question #2:

What type of confidentiality threats or important for managers to safeguard against in terms of information systems in human services organizations and why?

Question #3:

Why is it common for employees to be resistant to change when a new manager takes over leadership?

Question #4:

What are the most common sources of stress for managers and why?