CHAPTER 14

THE FOUNDATION OF ORGANIZATIONAL CULTURE: UNDERSTANDING ITS DRIVERS AND FUNCTIONS MAJOR QUESTION:
1. What is culture and why is it important to understand its layers and functions

THE IMPACT OF ORGANIZATIONAL CULTURE TYPES ON OUTCOMES MAJOR QUESTION:
2. To what extent are the different types of organizational culture related to important outcomes

THE PROCESS OF CULTURE CHANGE MAJOR QUESTION:
3. What are the mechanisms I can use to implement culture change

THE ORGANIZATIONAL SOCIALIZATION PROCESS MAJOR QUESTION:
4. How can the practical lessons of socialization research be integrated within the three phases of socialization

EMBEDDING ORGANIZATIONAL CULTURE THROUGH MENTORING MAJOR QUESTION:
5. What are the four developmental networks and how can I use them to advance my career

CHAPTER 16

FORCES FOR CHANGE MAJOR QUESTION:
6. What are the common forces or drivers of change at work, and how can this knowledge improve my personal effectiveness

TYPES AND MODELS OF CHANGE MAJOR QUESTION:
7. How can different approaches to change make me and my organization more effective managers of change

UNDERSTANDING RESISTANCE TO CHANGE MAJOR QUESTION:
8. Why do people resist change and what can I do about it

THE GOOD AND BAD OF STRESS MAJOR QUESTION:
9. How can stress affect my effectiveness—positively and negatively

EFFECTIVE CHANGE AND STRESS MANAGEMENT MAJOR QUESTION:
10. How can OB knowledge and tools help me effectively manage change and stres

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