Consultant to the Client Organization
Fig Technologies is a global technology solutions firm with offices around the globe. Fig Technologies’ corporate headquarters is just outside Mobile, Alabama. Fig recently acquired several smaller firms in different regions to expand its products and service lines. Assimilating the processes, systems, and human capital has presented a significant challenge. The leadership has chosen to bring in an outside firm to address concerns. You are the consultant from that firm, The Solution Group.
In each of the assignments in this course, you will be given a scenario to address the concern that is presented. You will be expected to develop an assessment, analysis, and research in order to support your proposed solution. Oftentimes, you will be asked to present the top three solutions for the concern and support your answer. Use of course materials (textbook and required readings) and external credible materials is strongly encouraged. The scenario is not intended to have a set answer but to develop critical thinking on what can often be very emotional and opinion-based topics. Consider carefully your position and how you will support the proposed solutions.
Grading will not require simply meeting format standards and word count. It will require substantive content, research, and critical thinking. Each assignment will be a section of a comprehensive report that will be submitted to the Fig Technologies Executive Leadership Council (ELC) in written form in Unit VII. The presentation will be made in Unit VIII. Consider as you work on each assignment how it will fit into the final report that will be sent to the ELC for review. The final report will include recommendations for continued improvement regarding managing diversity in the organization.
The project serves as an opportunity to stretch your thinking and your organizational skills whether you are a business or human resources major. Working in an organization or being contracted to an organization will require this type of thinking from you as to how you will handle diversity issues within an organization. The project and the course will allow you to build a solid foundation to build upon while also enriching your resource library on the topic for future business world opportunities.Benefits of Organizational Diversity
You are the consultant assigned to study the organizational environment in the Miami, Florida, and the Kansas City,
Missouri, offices. Both are service call centers for Fig Technologies. The workforces have a large cross-section of locals
from the area, university graduates from nearby institutions, and transfers from other offices within the organization. The
offices are facing issues in several areas.
The two offices have a friendly rivalry with regard to professional sports and local college teams. In the Florida office, there
have been concerns raised, including some complaints that the rivalry has gone to extremes.
Contingent software developers in both offices from Brazil and South Africa have been unable to get people excited about
fútbol instead of football. A few individuals in the Kansas City office have begun hanging out together and talking in the break
areas about their relationships with same-sex partners, multiple partners, and some encounters of homosexual and
heterosexual relationships together. A petition is circulating around the Kansas City office about these types of discussions
being banned.
You are being sent to assess the environment and provide a report of your findings. The report should be in three sections:
assessment of findings in Miami, FL;
assessment of findings in Kansas City, MO; and
recommendation for addressing these findings to the Executive Leadership Council (ELC) for review.
In your assessment of findings, be sure to evaluate how organizational cultures are perceived and how problem solving and
creativity are promoted with organizational diversity. In your recommendations for the ELC, contrast the benefits and
disadvantages of diversity, and establish the value of working through these issues to create a dynamic organizational
culture. How will you channel this diversity and help create a positive atmosphere?
Support your recommendation through the use of at least two sources, one of which can be the textbook. Content should be
three to four pages in length. Length does not include an assessment tool, if used, though it may be added as an addendum
(recommended, not required). All sources used, including the textbook, must be referenced; paraphrased and quoted
BSL 4000, Managing Diversity in Organizations 3
material must have accompanying citations. All references and citations used must be in APA style.
Have some fun with the assignment. Use your creative thinking along with your critical thinking to include your perspective of
the findings and how to address the issue.
Information about accessing the grading rubric for this assignment is provided below.