Customer service outline plan

Question Details

As you continue in the Emerging Leaders onboarding learning and development program for the second quarter, you have experienced a few successes and now some wins. During this onboarding-program you have continued to participate in assessments and have now completed a leadership development and a strategic plan outline. Now let us continue to move forward in the onboarding program where you are now being asked to develop a customer service plan outline to help you to demonstrate your ability to distinguish operational practices that will create an exceptional customer experience.

For this customer service plan, establish an outline to distinguish operational practices that will create an exceptional customer experience program by addressing and answering the following questions:
What is an exceptional customer experience? Explain how you as an Emerging Leader will you define an exceptional customer experience for your organizational customers.
What steps should team members take to create an exceptional customer experience? Explain how you as an Emerging Leader will develop your team members to implement these steps.
What metrics will you use to measure the effectiveness of an organizational exceptional customer experience program? Explain how you as an Emerging Leader will use these outcomes to sustain and maintain an organizational exceptional customer experience program.

Clearly distinguish operational practices that will create an exceptional customer experience.

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Discussion of the middle-range theory’s

It is important to understand how middle-range theory can help you in your everyday environment as a nurse. In the previous assignment, you identified a practical problem that emerged from the evidence in the extant literature or professional practice. In this assignment, you will explore and apply middle-range theory to solve the specific problem that you identified in the previous assignment.

DIRECTIONS:

Consider the problem that you described in the previous assignment and the instructor feedback about that assignment.

Write a paper (1,000 to 1,500 words) that describes how middle-range theory can be applied to the identified problem. The paper should include the following:

1. A brief summary of the problem.
2. A description of a middle-range theory that could be applied to the problem. Is this middle-range theory appropriate to your identified problem?
3. A brief discussion of the middle-range theory’s origins.
4. A discussion of how the middle-range theory has been previously applied.
5. A discussion of the application of the middle-range theory to the identified problem. How would your practice change by incorporating this theory?

Prepare this assignment according to guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

APA format, 3 references,

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Creating an Internal Assessment Survey

Question Details

Presently, your multinational organization uses steel at locations across the U.S. and globally with operations in Mexico, Russia, India, and China. Your boss is tasked with developing a global Request for Proposal (RFP) for gathering and comparing steel suppliers. In preparation for his RFP, he has tasked you with building an internal data collection tool to identify key questions to include within the RFP. The purpose of your survey is to identify all key information that is needed for the RFP, and the data collection tool will be sent to managers across the U.S. and globe. The data collection tool is a survey administered through email. Furthermore, the tool must contain a maximum of 10 questions and include the following:

Cost
Volume
Locations
Safety

Your job is to develop the project plan for the execution of the data collection tool. The project plan needs to include milestones, key events associated with creating an RFP, and corresponding dates. The time allotment from start to finish for this project by your boss is three months. Additionally, standard templates need to be built that support the project plan, including an action list, meeting minutes, and a risk management tool. 

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“Windshield Survey” in a section of your community

Conduct a “Windshield Survey” in a section of your community. Instructions for the survey can be found in Stanhope and Lancaster (2016) on page 416, Table 18-6. As you notice, conducting a Windshield Survey requires that you either walk around or drive around a particular section of the community and take notes about what you observe. A Windshield Survey cannot be conducted by reviewing websites or Google Earth only. It requires actually taking a look at the selected area of the community. This survey should be focused on the problem and population you have selected for your practicum project. If you choose, for example, obesity among Hispanic schoolchildren, you might want to locate a section of the community where many Hispanic children live, or you might want to conduct the Windshield Survey around where Hispanic children attend school. If Hispanic children are not found in a specific section of your community (e.g., Chinatown in San Francisco or Harlem in New York), then you may select the section of the community where you live or work but pay particular attention to your practicum population and practicum problem as you conduct a survey of the community as viewed through the eyes of the public health nurse.

By Day 7 of Week 3

Submit a 3- to 4-page paper including:

• Introduction to the community, including the name of the community and any interesting or historical facts you would like to add about where you live
• Photographs of the selected area of the community that serve as evidence of your observations and hypotheses
• Windshield Survey findings, including a description of the section of your community that you chose to survey
• Description of the Vulnerable Population and Available Resources
  • Demographics of the vulnerable population
  • What social determinants create their vulnerable status?
  • What community strengths exist to assist this population?
• Conclusions based on Nursing Assessment of the Community
  • Based on what you have found, what conclusions can you draw about your community and your selected population for your practicum?Place your order now for a similar paper and have exceptional work written by our team of experts to guarantee you A Results

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Impacts that Zappos’ leadership and ethical practices philosophy have had on its stakeholders

Question Details

ead the “Zappos: Delivering Customer Satisfaction” case, located on page 475 of the textbook.

Write a four to six (4-6) page paper in which you:

Analyze the manner in which Zappos’ leadership has fostered a culture of ethicalness in the company. Suggest two (2) actions that other companies can take in order to mimic this culture.
Determine the major impacts that Zappos’ leadership and ethical practices philosophy have had on its stakeholders.
Examine three (3) of the ethical challenges that Zappos faces. Recommend three (3) actions that Zappos’ leadership should take in order to address these ethical challenges.
Evaluate the effectiveness of the core values in relation to developing a culture of ethicalness. Determine the manner in which the core values support the stakeholder’s perspective.
Analyze the major ethical challenges that Zappos has faced. Determine whether or not you would have resolved these challenges differently than Zappos’ management. Provide a rationale for your response.
Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other similar Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

Examine ethical issues and dilemmas in business.
Analyze scenarios to determine the ethical character of decisions made and the related impact on the organization.
Examine the significant issues of an ethical controversy in business to moral philosophy and values.
Write clearly and concisely about issues in ethics and advocacy for HR professionals using correct grammar and mechanics.
Use technology and information resources to research issues in business ethics and advocacy for HR professionals.

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variant characteristics of culture

What are your variant characteristics of culture?

How has each one influenced you and your world view?

How has your world view changed as your variants characteristics have changed.

I came from Cuba about 16 years ago, so I must relate the change in culture to the above questions. I’m also a Nursing student so it has to be related to the importance of culture in Nursing.

Simple essay of 500 words. APA format using the required arial 12 font.  A minimum of 2 evidence-based references, 2 posting/replies to any of your peers with the appropriate references to sustained your point of view and a minimum of 500 words are required (excluding the first and last page).

Case study on nursing theory

To prepare for this course’s Practicum Experience, address the following in your Practicum Journal:

• [1]  Select and explain a nursing theory or feminist perspective to guide your clinical practice.
• [2}  Develop goals and objectives for the Practicum Experience in this course. When developing your goals and objectives, be sure to keep women’s health guidelines and best practices in mind.
• {3{  Create a timeline of practicum activities based on your practicum requirements.Place your order now for a similar paper and have exceptional work written by our team of experts to guarantee you A Results

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THE ECONOMICS OF GLOBAL HEALTH CARE

As the costs of health care delivery in the United States continue to soar, it has become necessary to ‘benchmark’ with other countries abroad on how they deliver health care to their citizens. Countries to consider reviewing include:

England.
Canada.
France.
Germany.
Sweden.
Japan.
Cuba.

Select two countries and evaluate how they compare and contrast to how health care is financed.
Response Guidelines

Respond to the posts of at least two of your peers. Respond to this question using available resources from your text, the Capella University library, and the Internet. Make sure to include the source citations and references for any outside sources used. Your reply should be in approximately 250–400 words and in APA format.

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Risk Response Plan

Question Details

MUST BE NEW AND ORIGINAL WORK NOT GIVEN TO OTHER STUDENTS. Write in a clear, concise, and organized manner; demonstrate ethical scholarship in the accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation. Include citations in the text and references at the end of the document in APA format.PLEASE READ INSTRUCTION CAREFULLY. IN TEXT CITATION AND MUST CITE ALL REFERENCE IN APA FORMAT. MUST ADHERE TO RUBRIC.

Use the same company/project idea ((PROJECT IDEA IS ALLOWING ALL EMPLOYEES TO TELEWORK)) you used in the Learning Team assignment from Week 2.

Write a 1,000-word paper in which you address each of the following items:

What is the purpose of a risk response plan?
What is a risk owner?
Who should be appointed to own risk on a project?
What is a risk owner’s role in the risk response plan?
How should a project manager assess and deal with risk?
List and describe the most common areas of the project where risks can originate.
List and discuss at least two types of risk for each area.
In the project you discussed in Week One, what were the risks and how were they handled?
Should they have been handled differently?

APA FORMAT with PEER REVIEWED SOURCES

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ECONOMICS AND THE GROWTH OF MODERN MEDICINE

In the history of health care delivery, the development of various types of technologies has advanced the growth of medical care. Examples of lifesaving technology include the development of the microscope, X-rays, surgical equipment, and medications. These life saving technologies have contributed to increased longevity and life expectancy. These technologies have also brought with them increased cost, the emergence of health insurance, managed care, and high malpractice premiums and awards.

Has the benefit derived from these technologies outweighed the associated costs? Why or why not? To support your comments, select, state, and explain about at least two technological developments that have impacted these costs.
Response Guidelines

Respond to the posts of any two of your peers. Compare the technological developments that your peers cited. Which carry a larger cost—yours, or the technological developments your peers have chosen? What benefits might they have missed and what shortcomings of technology should they consider?

Respond to these question using available resources from your text, the Capella University library, and the Internet. Make sure to include the source citations and references for any outside sources used. Your reply should be in approximately 250–400 words and in APA format.

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