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The quality system of a service organisation and a manufacturing facility

  The quality system of a service organisation and a manufacturing facility

Task:

Compare and contrast the quality system of a service organisation and a manufacturing facility. Illustrate your discussion with a graphic organiser.

Suggest ways to enhance the operations management of the organisations analysed.

Guidelines:

Not more than fifteen pages, excluding graphic, tables, appendices

Time New Roman 12, 1.5 spacing

At least two (2) academics references

APA referencing format

At least one (1) graphic organiser

Appendice to be attached at the end of the report

Assessment criteria:

Marks allocated

  1. Background of the organisations 5
  2. Quality systems of the service organisation 5
  3. Quality system of the manufacturing facility 5
  4. Graphic organisers 5
  5. Compare and contrast the quality systems 10
  6. Suggestion to enhance the operation management 10
  7. Conclusion 5
  8. Quality of writing, Referencing, Layout and Format, Language mastery. 5

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